Privacy policy

Dezinery Privacy Policy

Effective Date: 19 April 2025

Last Updated: 19 April 2025

Dezinery ("we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from www.dezinery.com.au (the "Site").

1. Information We Collect

a. Personal Information You Provide

When you interact with Dezinery, we may collect:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (processed via third-party providers)
  • Account login credentials (if applicable)

b. Automatically Collected Information

We collect certain information automatically when you use our Site, including:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Referring website
  • Date/time of visit

This helps us improve our website and personalize your experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates or customer service inquiries
  • Improve and personalize your experience
  • Detect and prevent fraud or security breaches
  • Comply with legal obligations
  • Send you promotional emails (if opted-in)

3. Sharing Your Information

We may share your information with:

  • Suppliers/Fulfillment Partners: To ship your order directly to you.
  • Payment Processors: To securely process payments.
  • Shipping Carriers: For order delivery and tracking.
  • Service Providers: For services like website hosting, analytics (e.g., Google Analytics), marketing, and customer service tools.
  • Legal Authorities: If required by law or to protect our rights.

We never sell your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyse site usage and traffic
  • Deliver personalized content and advertisements

You can manage cookie preferences in your browser settings.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for data use
  • Opt out of marketing communications

To make a request, contact us at support@dezinery.com.au.

7. Security

We use industry-standard measures to protect your information, including encryption, secure servers, and restricted access. However, no system is completely secure—please protect your own account credentials.

8. Children’s Privacy

Dezinery does not knowingly collect personal information from children under the age of 13. If you believe we have done so, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to Dezinery. We are not responsible for the privacy practices of other websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Email: support@dezinery.com.au